Music Production Returns And Refunds Policy

RETURN POLICY


Last updated January 05, 2021




Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at return@musicworkflowacademy.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Refunds are decided on a case-by-case basis, and mail your return to the following address:


Music Workflow Academy - music production - ableton tutor

Attn: Returns
RMA #
140 Tarvin Road  
CH5 3EE  
Chester, Cheshire CH3 5EE  
United Kingdom  

Return shipping charges will be paid or reimbursed by us. 


REFUNDS



After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.



EXCEPTIONS    


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
       


QUESTIONS


If you have any questions concerning our return policy, please contact us at:
return@musicworkflowacademy.com