Last updated January 05, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Refunds are decided on a case-by-case basis, and mail your return to the following address:
Music Workflow Academy - music production - ableton tutor
140 Tarvin Road
Chester, Cheshire CH3 5EE
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Definitions and interpretation
collectively all information that you submit to Music Workflow Academy via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
the General Data Protection Regulation (EU) 2016/679;
Music Workflow Academy,
we or us
Music Workflow Academy, a company incorporated in England and Wales with registered number 13138957 whose registered office is at FLAT 1, 140, Tarvin Road, Chester, CH3 5EE, CH3 5EE;
User or you
any third party that accesses the Website and is not either (i) employed by Music Workflow Academy and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Music Workflow Academy and accessing the Website in connection with the provision of such services; and
the website that you are currently using, www.musicworkflowacademy.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a. the singular includes the plural and vice versa;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
4. For purposes of the applicable Data Protection Laws, Music Workflow Academy is the "data controller". This means that Music Workflow Academy determines the purposes for which, and the manner in which, your Data is processed.
How we collect Data
5. We collect Data in the following ways:
a. data is given to us by you ; and
b. data is collected automatically.
Data that is given to us by you
6. Music Workflow Academy will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
Data that is collected automatically
7. To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Keeping Data secure
8. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
9. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: firstname.lastname@example.org.
10. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
12. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
13. You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
14. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: email@example.com.
15. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
16. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business ownership and control
19. We may also disclose Data to a prospective purchaser of our business or any part of it.
20. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
23. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
24. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Music Workflow Academy by email at firstname.lastname@example.org.
Appointments may be made 48 hours in advance or later. Click here and you will be directed to our Book a Session page where you can select the day and time that works best for you within our available hours. If you have a preference you may also select which engineer you would like to work with.
Bulk time must be scheduled through our booking number. After you have made payment online, call or text 07796607583. We will give you all available options. If you have purchased time in bulk you can schedule up to 24 hours in advance. If a same day appointment is available we will arrange that with you. Click here to see your options.
All sessions start at the scheduled time regardless of whether artist is present. (If you arrive an hour late, you will still pay for that hour you missed.) If you are going to be late, please contact us via email@example.com . A no call no show will result in you forfeiting 1-2 hours of studio time.
To make the most of your paid time, it is best that you have everything ready to go. It is recommended that you are bringing your own ideas to the session as well as a notepad and pen.
You are accredited to one 10 minute break after each hour of teaching but this will eat into your session time. This is optional and you can take it if you wish.
To reschedule your session, you must contact us at least 24 hours in advance via 07796607583 or firstname.lastname@example.org
PayPal, Square, Stripe, Visa, MasterCard, American Express, and Discover.
You may in the park in the East parking lot or the Street. Please do not park in the West parking lot.
Pre-paid time must be used within 12 months of purchase.
You have 24 hours from the time of purchase to request a refund.